Had a my book live 3tb for a couple of years now and to be honest it’s the worst product I’ve ever purchased. I’ve had to recover it on a number of occasions using ssh and finally a few weeks ago it failed completely, with over 1TB of data that was unrecoverable, correct me if I’m wrong but most people would use a nas drive for backup! Smartware is included for this!
I sent the drive back to WD and they replaced it, which I have no complaints about, however I don’t think its the drive that is unreliable, it’s the control board and embedded software, it’s a piece of junk to put it politely, I’ve now taken the 3TB drive out from my replacement drive and put it in a Synology NAS.
WD support took 6 week to reply to my open ticket, terrible customer service!
Goodbye MyBook Live and WD and good riddance to you both.