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Empty Folders on Windows 11

Bit of a weird one, but the first line folders are there, but the contents are all empty. IOS has an error if I try to access but the web portal works fine for some of the files, but not all

Have tried uninstalling and deleting the files in TEMP and reinstalling but still all shows as empty

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Hi @doely,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

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Just raise a case, thank you

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No reply from support so can anyone help please?

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