Ejecting WD My Passport

I cannot eject WD My Passport by using SmartWare because it hangs.

When I eject WD My Passport by using removable devices menu, it ejects but LED remains on without blinking and drive is not displayed in My Computer.

Is it safe to remove WD external drive?

Hello computermonster,

If you are unable to safely eject the drive from your computer than follow the links provided below for resolution.

https://support-en.wd.com/app/answers/detail/a_id/21880

https://support-en.wd.com/app/answers/detail/a_id/16330