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Easystore Mac

I am running MacOS Catalina 10.15.7
I can’t get Disk Utility to recognize the external drive
WD Disk Utility sees the drive as name ‘easystore’ the default but I can’t run any diagnostics on it

Drive powers up and I can hear it spinning.
Tried multiple USB 3.0 and 2.0 port and nothing works

Help!

Hello,

Please refer to the following KBA article: How to Install and Use WD Security and WD Drive Utilities Features

Support for Western Digital Hard Drives | Western Digital

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