Easystore 2tb drive moves ahead on its own when playing back a recored video

[RONANTI]

MY EASYSTORE 2TB DRIVE MOVES AHEAD ON ITS OWN WHEN PLAYING BACK A RECORED VIDEO. HOW CAN I CONTROL THIS? WHAT PLAYER SHOULD BE USED?
YOUR HELP WILL BE APPRECIATED
RONANTIstrong text

[Neha_07]

Hi,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

support.wdc.com