Easystore 2T not found with WD backup or WD Security

New purchase, trying to do initial backup, WD backup doesn’t find drive. WD Security can’t find either. However, WD utilities does find it. W10, usb 3.0, connected direct to PCI card, not to hub. WD and drive worked OK on my laptop, did create backup. Not sure what to do next.

Downloaded Acronis, seems to work fine. Is supplied Acronis a 30 day trial??

WD Security does Not support Easystore Hard Drives.