DX4000 - SERIOUSLY! Your answer is trash it and buy our new one?

WD Legacy Products Sentinel Products
1

I have the same issue SO many others have. Just a few years back we bought a WD DX4000. They are still for sale at the local Fry’s Electronics here in Phoenix. I try to upgrade it, (as simple as changing a light bulb) and find the drives are nowhere to be found.

Its not like the drives could not be made. If I sent this drive in for early failure a rebuilt EXACT match would be made available to me. It is we don’t support that unit any more and we made a new one you can spend a thousand dollars for that is not as picky about what drives it uses.

This “pickyness” is by design. a quick release of firmware would restore a bit of my faith in WD as giving half a da*n about its customers, but nope, the answer I have is Go buy another of our systems…WE PROMISE this won’t happen again.

My response…Fool me once, shame on you…Fool me twice, shame on me. I will be purchasing a new NAS all right, just not from WD.

2

An interesting issue. Especially what Microsoft’s storage server 2008 R2 is not yet and end-of-line operating system.

3

WD does not have any Windows Models on the website anymore. Nor can you get the iso to reload the DX
Sad for sure

4

Curious. Don’t the storage server take updates from Microsoft’s update service? I am very much surprised. than again, Western Digital do end-of-life their stuff quite quickly. It’s a concern.

5

Yes they get windows updates. As long has the box has no hardware problems you are golden.

6

This is a problem with custom hardware. :frowning: