DX4000 - Recovery Started on day 3 of recovery

First step is always to verify you have a good download with the Md5 thing

Something isn’t right. 6 hours layer and it’s still displaying “installing drivers”. I was able to connect to http://server but why would it still be installing drivers? I’ve turned it off and back on and now it is displaying “loading os”

Did I miss something? “First step is always to verify you have a good download with the Md5 thing”

This is the Server Recovery log…

[12/05/2019 23:27:07 62c] Starting ServerRecovery.
[12/05/2019 23:27:07 62c] AddFirewallException
[12/05/2019 23:27:07 62c] Listener CListener created
[12/05/2019 23:27:07 62c] Listener UDP listener created
[12/05/2019 23:27:07 62c] Listener UDP listener created
[12/05/2019 23:27:07 62c] Listener TCP listener created
[12/05/2019 23:27:07 62c] ServerRecovery started and is listening for request.
[12/05/2019 23:27:39 66c] Listener TCPListener::TcpEventCallbackStatic
[12/05/2019 23:27:39 66c] Listener TcpEventCallback
[12/05/2019 23:27:39 66c] Listener TCPListener::TcpConditionCallback
[12/05/2019 23:27:39 66c] Listener TcpConditionCallback from 192.168.0.130
[12/05/2019 23:27:39 66c] NumberUnauthenticatedSessions is called.
[12/05/2019 23:27:39 66c] StartSession
[12/05/2019 23:27:39 66c] Received connection.
[12/05/2019 23:27:40 6d4] Entering HandshakeThread
[12/05/2019 23:27:40 6d4] Exiting HandshakeThread
[12/05/2019 23:27:41 66c] Processing query system disk request.
[12/05/2019 23:27:41 66c] GetSystemFirmwareType returned 2
[12/05/2019 23:27:41 66c] pVdsDisk->GetPack failed with hr = 0x80042417
[12/05/2019 23:27:41 66c] Ignore. One case is uninitialized disk.
[12/05/2019 23:27:41 66c] GetPhysicalDriveNumber (\?\PhysicalDrive0)
[12/05/2019 23:27:41 66c] End processing query system disk request.
[12/05/2019 23:27:41 66c] Processing disk validation for reset request.
[12/05/2019 23:27:41 66c] CoCreateInstance CLSID_DOMDocument60 succeeded.
[12/05/2019 23:27:41 66c] GetValue - Unable to find element [ImageFile].
[12/05/2019 23:27:41 66c] GetValue - Unable to find element [ImageFile].
[12/05/2019 23:27:41 66c] pVdsDisk->GetPack failed with hr = 0x80042417
[12/05/2019 23:27:41 66c] Ignore. One case is uninitialized disk.
[12/05/2019 23:27:41 66c] QueryPartitions - QueryPartitions failed with hr = 0x80042417
[12/05/2019 23:27:41 66c] ValidateDisk - DiskValidationResults = 1
[12/05/2019 23:27:41 66c] End processing disk validation for reset request.
[12/05/2019 23:27:41 66c] Processing factory reset request.
[12/05/2019 23:27:41 66c] End processing factory reset request.
[12/05/2019 23:27:41 6d8] Entering BeginResetThread
[12/05/2019 23:27:41 6d8] Executing Reset
[12/05/2019 23:27:41 6d8] DiskImaging::Reset, bCleanDisk = 1
[12/05/2019 23:27:41 6d8] pVdsDisk->GetPack failed with hr = 0x80042417
[12/05/2019 23:27:41 6d8] Ignore. One case is uninitialized disk.
[12/05/2019 23:27:41 6d8] Executing CreatePartition (0x6400000, 0x100000, style=2)
[12/05/2019 23:27:42 6d8] Calling CreatePartitionEx (0x6400000, 0x100000, style=2)
[12/05/2019 23:27:46 6d8] Executing CreatePartition (0x8000000, 0x6500000, style=2)
[12/05/2019 23:27:46 6d8] Calling CreatePartitionEx (0x8000000, 0x6500000, style=2)
[12/05/2019 23:27:46 6d8] Executing CreatePartition (0xf00000000, 0xe500000, style=2)
[12/05/2019 23:27:46 6d8] Calling CreatePartitionEx (0xf00000000, 0xe500000, style=2)
[12/05/2019 23:27:56 6d8] Executing CreatePartition (0x1fdffe00000, 0xffffffffffffffff, style=2)
[12/05/2019 23:27:56 6d8] Calling CreatePartitionEx (0x1fdffe00000, 0xf0e500000, style=2)
[12/05/2019 23:28:05 6d8] Executing CreatePartition (0x1fdffe00000, 0xffffffffffffffff, style=2)
[12/05/2019 23:28:05 6d8] Calling CreatePartitionEx (0x1fdffe00000, 0x20d0e300000, style=2)
[12/05/2019 23:28:13 6d8] Executing CreatePartition (0x1fdffe00000, 0xffffffffffffffff, style=2)
[12/05/2019 23:28:13 6d8] Calling CreatePartitionEx (0x1fdffe00000, 0x40b0e100000, style=2)
[12/05/2019 23:28:23 6d8] Executing CreatePartition (0x1fdffe00000, 0xffffffffffffffff, style=2)
[12/05/2019 23:28:23 6d8] Calling CreatePartitionEx (0x1fdffe00000, 0x6090df00000, style=2)
[12/05/2019 23:28:31 6d8] Executing CreatePartition (0x1fdffe00000, 0xffffffffffffffff, style=2)
[12/05/2019 23:28:31 6d8] Calling CreatePartitionEx (0x1fdffe00000, 0x8070dd00000, style=2)
[12/05/2019 23:28:40 6d8] Executing CreatePartition (0xffffffffffffffff, 0xffffffffffffffff, style=2)
[12/05/2019 23:28:40 6d8] Calling CreatePartitionEx (0xe5764fbe00, 0xa050db00000, style=2)
[12/05/2019 23:28:48 6d8] Found extent with VDS_DISK_EXTENT_TYPE = 4 that is not a volume.
[12/05/2019 23:28:48 6d8] Found extent with VDS_DISK_EXTENT_TYPE = 5 that is not a volume.
[12/05/2019 23:28:48 6d8] WimApply (C:\sys.wim, 1, a:, 2, *)
[12/05/2019 23:28:48 6d8] Calling WIMCreateFile
[12/05/2019 23:28:48 6d8] Calling WIMRegisterMessageCallback
[12/05/2019 23:28:48 6d8] Calling WIMGetAttributes
[12/05/2019 23:28:48 6d8] Calling WIMSetTemporaryPath
[12/05/2019 23:28:48 6d8] Calling WIMLoadImage
[12/05/2019 23:28:48 6d8] BuildReferenceList - Extension found is [.wim]. Skip building file references
[12/05/2019 23:28:48 6d8] Calling WIMApplyImage
[12/05/2019 23:28:48 6d8] Progress 0
[12/05/2019 23:28:48 70c] Progress 0
[12/05/2019 23:28:48 70c] Progress 1
[12/05/2019 23:28:48 70c] Progress 1
[12/05/2019 23:28:48 70c] Progress 2
[12/05/2019 23:28:48 70c] Progress 2
[12/05/2019 23:28:48 70c] Progress 2
[12/05/2019 23:28:48 70c] Progress 3
[12/05/2019 23:28:48 70c] Progress 3
[12/05/2019 23:28:48 70c] Progress 3
[12/05/2019 23:28:48 70c] Progress 3
[12/05/2019 23:28:48 70c] Progress 4
[12/05/2019 23:28:48 70c] Progress 4
[12/05/2019 23:28:48 70c] Progress 4
[12/05/2019 23:28:48 70c] Progress 4
[12/05/2019 23:28:48 70c] Progress 5
[12/05/2019 23:28:48 70c] Progress 5
[12/05/2019 23:28:48 70c] Progress 5
[12/05/2019 23:28:48 70c] Progress 5
[12/05/2019 23:28:48 70c] Progress 6
[12/05/2019 23:28:48 70c] Progress 6
[12/05/2019 23:28:48 70c] Progress 6
[12/05/2019 23:28:48 70c] Progress 6
[12/05/2019 23:28:48 70c] Progress 7
[12/05/2019 23:28:49 70c] Progress 8
[12/05/2019 23:28:49 70c] Progress 9
[12/05/2019 23:28:49 70c] Progress 10
[12/05/2019 23:28:49 70c] Progress 10
[12/05/2019 23:28:49 70c] Progress 13
[12/05/2019 23:28:49 70c] Progress 14
[12/05/2019 23:28:49 70c] Progress 16
[12/05/2019 23:28:49 70c] Progress 18
[12/05/2019 23:28:49 70c] Progress 19
[12/05/2019 23:28:49 70c] Progress 20
[12/05/2019 23:28:49 70c] Progress 22
[12/05/2019 23:28:49 70c] Progress 24
[12/05/2019 23:28:49 70c] Progress 24
[12/05/2019 23:28:49 70c] Progress 25
[12/05/2019 23:28:49 6d8] Progress 25
[12/05/2019 23:28:49 6d8] Cleanup
[12/05/2019 23:28:49 6d8] WimApply (C:\os.swm, 1, J:, 2, )
[12/05/2019 23:28:49 6d8] Calling WIMCreateFile
[12/05/2019 23:28:49 6d8] Calling WIMRegisterMessageCallback
[12/05/2019 23:28:49 6d8] Calling WIMGetAttributes
[12/05/2019 23:28:49 6d8] Calling WIMSetTemporaryPath
[12/05/2019 23:28:49 6d8] Calling WIMLoadImage
[12/05/2019 23:28:52 6d8] Search pattern for reference file: [C:\os
.swm]
[12/05/2019 23:28:52 6d8] File [C:\OS.SWM] is skipped.
[12/05/2019 23:28:52 6d8] File [C:\OS2.SWM] added to ref list
[12/05/2019 23:28:52 6d8] File [C:\OS3.SWM] added to ref list
[12/05/2019 23:28:52 6d8] File [C:\OS4.SWM] added to ref list
[12/05/2019 23:28:52 6d8] Calling WimSetReferenceFile [C:\OS2.SWM]
[12/05/2019 23:28:52 6d8] Calling WimSetReferenceFile [C:\OS3.SWM]
[12/05/2019 23:28:52 6d8] Calling WimSetReferenceFile [C:\OS4.SWM]
[12/05/2019 23:28:52 6d8] Calling WIMApplyImage
[12/05/2019 23:30:09 6d8] Progress 50
[12/05/2019 23:30:09 6e0] Progress 50
[12/05/2019 23:30:20 6e0] Progress 50
[12/05/2019 23:30:29 6e0] Progress 50
[12/05/2019 23:30:38 6e0] Progress 51
[12/05/2019 23:30:45 6e0] Progress 51
[12/05/2019 23:30:54 6e0] Progress 51
[12/05/2019 23:31:00 6e0] Progress 51
[12/05/2019 23:31:10 6e0] Progress 52
[12/05/2019 23:31:20 6e0] Progress 52
[12/05/2019 23:31:30 6e0] Progress 52
[12/05/2019 23:31:35 6c0] Progress 52
[12/05/2019 23:31:42 6c0] Progress 53
[12/05/2019 23:31:53 6e0] Progress 53
[12/05/2019 23:31:59 6c0] Progress 53
[12/05/2019 23:32:05 6c0] Progress 53
[12/05/2019 23:32:08 6e0] Progress 54
[12/05/2019 23:32:17 6c0] Progress 54

I found this log also in the WD Recovery folder but it’s too big to post. I see errors in it. So I’ll post what I can from it.

Microsoft DiskPart version 6.1.7600
Copyright © 1999-2008 Microsoft Corporation.
On computer: MININT-7EH3Q79

Disk 0 is now the selected disk.

There are no partitions on this disk to show.
No EFI partition found!
Disk does not contain proper partitions

2019.12.04 11:37:31 - ERROR - Failed to run partutil.vbs: exit code = 2
2019.12.04 11:37:31 - WARN - Did not create Data Partition flag file on volume ‘’
2019.12.04 11:37:31 - INFO - X:\windows\system32\ServerRecovery.exe
2019.12.04 11:37:31 - INFO - Started MS server recovery
Thu 12/05/2019 23:26:32.54 Using platform STARGATE configuration
2019.12.05 23:26:32 - DEBUG - Reading resource file ‘C:\wdrecovery\Locale\en_US.xml’
2019.12.05 23:26:32 - INFO - =========== Recovery app START ===========
2019.12.05 23:26:32 - INFO - Version: 1.7.6.21
2019.12.05 23:26:32 - INFO - Loading configuration
2019.12.05 23:26:32 - DEBUG - Reading recovery configuration ‘C:\wdrecovery\recoverycfg.xml’
2019.12.05 23:26:32 - ERROR - Unable to open file C:\wdrecovery\recoverycfg.xml
2019.12.05 23:26:32 - ERROR - Failed to load recovery configuration: 1
2019.12.05 23:26:33 - DEBUG - Parsing whitelist ‘C:\wdrecovery\whitelist.xml’
2019.12.05 23:26:33 - DEBUG - Element: ‘WhiteList’ line 5
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 7
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 8
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 9
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 10
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 13
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 14
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 17
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 18
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 19
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 20
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 21
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 23
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 24
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 25
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 26
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 27
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 29
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 30
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 31
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 32
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - Element: ‘Model’ line 33
2019.12.05 23:26:33 - DEBUG - End element ‘Model’
2019.12.05 23:26:33 - DEBUG - End element ‘WhiteList’
2019.12.05 23:26:33 - DEBUG - Reading enclosure map ‘C:\wdrecovery\encmap.xml’
2019.12.05 23:26:33 - DEBUG - Element: ‘EnclosureMap’ line 7
2019.12.05 23:26:33 - DEBUG - Element: ‘DriveMap’ line 9
2019.12.05 23:26:33 - DEBUG - Element: ‘DriveMapEntry’ line 10
2019.12.05 23:26:33 - DEBUG - Element: ‘DriveMapEntry’ line 11
2019.12.05 23:26:33 - DEBUG - Element: ‘DriveMapEntry’ line 12
2019.12.05 23:26:33 - DEBUG - Element: ‘DriveMapEntry’ line 13
2019.12.05 23:26:33 - DEBUG - End element ‘DriveMap’
2019.12.05 23:26:33 - DEBUG - Element: ‘FanThrottle’ line 16
2019.12.05 23:26:33 - DEBUG - Element: ‘FanSpeed’ line 17
2019.12.05 23:26:33 - DEBUG - Element: ‘FanSpeed’ line 18
2019.12.05 23:26:33 - DEBUG - Element: ‘FanSpeed’ line 19
2019.12.05 23:26:33 - DEBUG - Element: ‘FanSpeed’ line 20
2019.12.05 23:26:33 - DEBUG - Element: ‘FanSpeed’ line 21
2019.12.05 23:26:33 - DEBUG - End element ‘FanThrottle’
2019.12.05 23:26:33 - DEBUG - Element: ‘EthernetPorts’ line 24
2019.12.05 23:26:33 - DEBUG - Element: ‘Port’ line 25
2019.12.05 23:26:33 - DEBUG - Element: ‘Port’ line 26
2019.12.05 23:26:33 - DEBUG - End element ‘EthernetPorts’
2019.12.05 23:26:33 - DEBUG - Element: ‘TemperatureStatus’ line 29
2019.12.05 23:26:33 - DEBUG - Element: ‘CPUTemp’ line 31
2019.12.05 23:26:33 - DEBUG - Element: ‘DriveTemp’ line 32
2019.12.05 23:26:33 - DEBUG - End element ‘TemperatureStatus’
2019.12.05 23:26:33 - DEBUG - Element: ‘FanSetting’ line 38
2019.12.05 23:26:33 - DEBUG - Element: ‘FanPWM’ line 39
2019.12.05 23:26:33 - DEBUG - Element: ‘FanPWM’ line 40
2019.12.05 23:26:33 - DEBUG - Element: ‘FanPWM’ line 41
2019.12.05 23:26:33 - DEBUG - End element ‘FanSetting’
2019.12.05 23:26:33 - DEBUG - Element: ‘Polling’ line 44
2019.12.05 23:26:33 - DEBUG - Element: ‘PowerSupply’ line 45
2019.12.05 23:26:33 - DEBUG - End element ‘Polling’
2019.12.05 23:26:33 - DEBUG - Element: ‘PowerSupplyMap’ line 48
2019.12.05 23:26:33 - DEBUG - Element: ‘PowerSupply’ line 49
2019.12.05 23:26:33 - DEBUG - Element: ‘PowerSupply’ line 50
2019.12.05 23:26:33 - DEBUG - End element ‘PowerSupplyMap’
2019.12.05 23:26:33 - DEBUG - End element ‘EnclosureMap’
2019.12.05 23:26:38 - INFO - In MS Recovery Mode
2019.12.05 23:26:38 - INFO - Detected drive 0 serial=WD-WCC5D0CXYCLY model=WDC WD4000F9MZ-76NVPL0 SATA=2 led=0
2019.12.05 23:26:38 - INFO - Security: SUPPORTED
2019.12.05 23:26:38 - INFO - Enabled: 0
2019.12.05 23:26:38 - INFO - Locked: 0
2019.12.05 23:26:38 - INFO - Frozen: 0
2019.12.05 23:26:38 - INFO - Master Password Id supported: 1
2019.12.05 23:26:38 - INFO - Master Password Id: 0xFFFE
2019.12.05 23:26:38 - INFO - Master Password Capability: None
2019.12.05 23:26:38 - INFO - Unlock Attempt Counter Exceeded: 0
2019.12.05 23:26:38 - INFO - Enhanced Erase: 1
2019.12.05 23:26:38 - INFO - Erase Time: Normal (raw 217; 26040 sec)
2019.12.05 23:26:38 - INFO - Erase Time: Enhanced (raw 217; 26040 sec)
2019.12.05 23:26:38 - INFO - Detected drive 1 serial=WD-WCC5D1ALHSU1 model=WDC WD4000F9MZ-76NVPL0 SATA=3 led=1
2019.12.05 23:26:38 - INFO - Security: SUPPORTED
2019.12.05 23:26:38 - INFO - Enabled: 0
2019.12.05 23:26:38 - INFO - Locked: 0
2019.12.05 23:26:38 - INFO - Frozen: 0
2019.12.05 23:26:38 - INFO - Master Password Id supported: 1
2019.12.05 23:26:38 - INFO - Master Password Id: 0xFFFE
2019.12.05 23:26:38 - INFO - Master Password Capability: None
2019.12.05 23:26:38 - INFO - Unlock Attempt Counter Exceeded: 0
2019.12.05 23:26:38 - INFO - Enhanced Erase: 1
2019.12.05 23:26:38 - INFO - Erase Time: Normal (raw 217; 26040 sec)
2019.12.05 23:26:38 - INFO - Erase Time: Enhanced (raw 217; 26040 sec)
2019.12.05 23:26:38 - INFO - Detected drive 2 serial=WD-WCC5D3CC130F model=WDC WD4000F9MZ-76NVPL0 SATA=4 led=2
2019.12.05 23:26:38 - INFO - Security: SUPPORTED
2019.12.05 23:26:38 - INFO - Enabled: 0
2019.12.05 23:26:38 - INFO - Locked: 0
2019.12.05 23:26:38 - INFO - Frozen: 0
2019.12.05 23:26:38 - INFO - Master Password Id supported: 1
2019.12.05 23:26:38 - INFO - Master Password Id: 0xFFFE
2019.12.05 23:26:38 - INFO - Master Password Capability: None
2019.12.05 23:26:38 - INFO - Unlock Attempt Counter Exceeded: 0
2019.12.05 23:26:38 - INFO - Enhanced Erase: 1
2019.12.05 23:26:38 - INFO - Erase Time: Normal (raw 216; 25920 sec)
2019.12.05 23:26:38 - INFO - Erase Time: Enhanced (raw 216; 25920 sec)
2019.12.05 23:26:38 - INFO - Detected drive 3 serial=WD-WCC5D3CC1LCF model=WDC WD4000F9MZ-76NVPL0 SATA=5 led=3
2019.12.05 23:26:38 - INFO - Security: SUPPORTED
2019.12.05 23:26:38 - INFO - Enabled: 0
2019.12.05 23:26:38 - INFO - Locked: 0
2019.12.05 23:26:38 - INFO - Frozen: 0
2019.12.05 23:26:38 - INFO - Master Password Id supported: 1
2019.12.05 23:26:38 - INFO - Master Password Id: 0xFFFE
2019.12.05 23:26:38 - INFO - Master Password Capability: None
2019.12.05 23:26:38 - INFO - Unlock Attempt Counter Exceeded: 0
2019.12.05 23:26:38 - INFO - Enhanced Erase: 1
2019.12.05 23:26:38 - INFO - Erase Time: Normal (raw 220; 26400 sec)
2019.12.05 23:26:38 - INFO - Erase Time: Enhanced (raw 220; 26400 sec)
2019.12.05 23:26:38 - INFO - C:\wdrecovery\raidcfg64.exe /i
2019.12.05 23:26:38 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.5.6.1001
OROM Version: 10.5.5.1050
App Version: 10.5.6.1002

******************** Driver Version Check DISABLED ********************

Physical Disks Controlled by RAID S/W

Disk 01 / 04
Disk: WDC WD4000F9MZ-76NVP SerialNo:WD-WCC5D0CXYCLY
Description:00F9MZ-76NVP Summary:Array Member
Rev:01.01A0 Summary:Array Member
FreeBlks:0x100F TotalBlks:0x1D1C0BEB0
BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Disk 02 / 04
Disk: WDC WD4000F9MZ-76NVP SerialNo:WD-WCC5D1ALHSU1
Description:00F9MZ-76NVP Summary:Array Member
Rev:01.01A0 Summary:Array Member
FreeBlks:0x100F TotalBlks:0x1D1C0BEB0
BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Disk 03 / 04
Disk: WDC WD4000F9MZ-76NVP SerialNo:WD-WCC5D3CC130F
Description:00F9MZ-76NVP Summary:Array Member
Rev:01.01A0 Summary:Array Member
FreeBlks:0x100F TotalBlks:0x1D1C0BEB0
BusId:0x00000004 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Disk 04 / 04
Disk: WDC WD4000F9MZ-76NVP SerialNo:WD-WCC5D3CC1LCF
Description:00F9MZ-76NVP Summary:Array Member
Rev:01.01A0 Summary:Array Member
FreeBlks:0x100F TotalBlks:0x1D1C0BEB0
BusId:0x00000005 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Total Physical Disks = 4

RAID Volumes

Volume 01 / 01
SerialNo:Volume0 Summary:Normal
RaidLevel: 5 MemberDisks:04 Domains/Mirrors:01 TargetId:0x01
SizeInMB:11446336 BytesPerBlock:0x00000200 StripSize: 64KB
Action:00 Array:00 MapState:00 MigrState:00 MigrType:00 CfgStatus:0x00000000

Total Volumes = 1

RAID Arrays

Array 01 / 01
NumDisks:04 RAIDDevs:01 TotalMB:15261790 FreeMB:8
State:00 CheckBox:0x00000000

Total Arrays = 1

2019.12.05 23:26:38 - INFO - C:\wdrecovery\raidcfg64.exe /std
2019.12.05 23:26:38 - INFO - raidcfg64.exe /std Output:

******************** Driver Version Check DISABLED ********************
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,“WDC WD4000F9MZ-76NVP”,“WD-WCC5D0CXYCLY”,“01.01A0”,0,“Normal”,7814037168,4111,“ArrayMember”
3,“WDC WD4000F9MZ-76NVP”,“WD-WCC5D1ALHSU1”,“01.01A0”,0,“Normal”,7814037168,4111,“ArrayMember”
4,“WDC WD4000F9MZ-76NVP”,“WD-WCC5D3CC130F”,“01.01A0”,0,“Normal”,7814037168,4111,“ArrayMember”
5,“WDC WD4000F9MZ-76NVP”,“WD-WCC5D3CC1LCF”,“01.01A0”,0,“Normal”,7814037168,4111,“ArrayMember”

2019.12.05 23:26:38 - INFO - RaidCfg64 detected 4 drives
2019.12.05 23:26:38 - INFO - RaidCfg64 drive WD-WCC5D0CXYCLY: port=2
2019.12.05 23:26:38 - INFO - RaidCfg64 drive WD-WCC5D1ALHSU1: port=3
2019.12.05 23:26:38 - INFO - RaidCfg64 drive WD-WCC5D3CC130F: port=4
2019.12.05 23:26:38 - INFO - RaidCfg64 drive WD-WCC5D3CC1LCF: port=5
2019.12.05 23:26:38 - INFO - Matched drive 0 serial WD-WCC5D0CXYCLY model WDC WD4000F9MZ-76NVPL0 with white list entry Enterprise Storage 4 TB
2019.12.05 23:26:38 - INFO - Matched drive 1 serial WD-WCC5D1ALHSU1 model WDC WD4000F9MZ-76NVPL0 with white list entry Enterprise Storage 4 TB
2019.12.05 23:26:38 - INFO - Matched drive 2 serial WD-WCC5D3CC130F model WDC WD4000F9MZ-76NVPL0 with white list entry Enterprise Storage 4 TB
2019.12.05 23:26:38 - INFO - Matched drive 3 serial WD-WCC5D3CC1LCF model WDC WD4000F9MZ-76NVPL0 with white list entry Enterprise Storage 4 TB
2019.12.05 23:26:38 - INFO - Checking RAID status (1): Volume Good
2019.12.05 23:26:39 - INFO - Detected drive 0 serial=WD-WCC5D0CXYCLY model=WDC WD4000F9MZ-76NVPL0 SATA=2 led=0
2019.12.05 23:26:39 - INFO - Security: SUPPORTED
2019.12.05 23:26:39 - INFO - Enabled: 0
2019.12.05 23:26:39 - INFO - Locked: 0
2019.12.05 23:26:39 - INFO - Frozen: 0
2019.12.05 23:26:39 - INFO - Master Password Id supported: 1
2019.12.05 23:26:39 - INFO - Master Password Id: 0xFFFE
2019.12.05 23:26:39 - INFO - Master Password Capability: None
2019.12.05 23:26:39 - INFO - Unlock Attempt Counter Exceeded: 0
2019.12.05 23:26:39 - INFO - Enhanced Erase: 1
2019.12.05 23:26:39 - INFO - Erase Time: Normal (raw 217; 26040 sec)
2019.12.05 23:26:39 - INFO - Erase Time: Enhanced (raw 217; 26040 sec)
2019.12.05 23:26:39 - INFO - Detected drive 1 serial=WD-WCC5D1ALHSU1 model=WDC WD4000F9MZ-76NVPL0 SATA=3 led=1
2019.12.05 23:26:39 - INFO - Security: SUPPORTED
2019.12.05 23:26:39 - INFO - Enabled: 0
2019.12.05 23:26:39 - INFO - Locked: 0
2019.12.05 23:26:39 - INFO - Frozen: 0
2019.12.05 23:26:39 - INFO - Master Password Id supported: 1
2019.12.05 23:26:39 - INFO - Master Password Id: 0xFFFE
2019.12.05 23:26:39 - INFO - Master Password Capability: None
2019.12.05 23:26:39 - INFO - Unlock Attempt Counter Exceeded: 0
2019.12.05 23:26:39 - INFO - Enhanced Erase: 1
2019.12.05 23:26:39 - INFO - Erase Time: Normal (raw 217; 26040 sec)
2019.12.05 23:26:39 - INFO - Erase Time: Enhanced (raw 217; 26040 sec)
2019.12.05 23:26:39 - INFO - Detected drive 2 serial=WD-WCC5D3CC130F model=WDC WD4000F9MZ-76NVPL0 SATA=4 led=2
2019.12.05 23:26:39 - INFO - Security: SUPPORTED
2019.12.05 23:26:39 - INFO - Enabled: 0
2019.12.05 23:26:39 - INFO - Locked: 0
2019.12.05 23:26:39 - INFO - Frozen: 0
2019.12.05 23:26:39 - INFO - Master Password Id supported: 1
2019.12.05 23:26:39 - INFO - Master Password Id: 0xFFFE
2019.12.05 23:26:39 - INFO - Master Password Capability: None
2019.12.05 23:26:39 - INFO - Unlock Attempt Counter Exceeded: 0
2019.12.05 23:26:39 - INFO - Enhanced Erase: 1
2019.12.05 23:26:39 - INFO - Erase Time: Normal (raw 216; 25920 sec)
2019.12.05 23:26:39 - INFO - Erase Time: Enhanced (raw 216; 25920 sec)
2019.12.05 23:26:39 - INFO - Detected drive 3 serial=WD-WCC5D3CC1LCF model=WDC WD4000F9MZ-76NVPL0 SATA=5 led=3
2019.12.05 23:26:39 - INFO - Security: SUPPORTED
2019.12.05 23:26:39 - INFO - Enabled: 0
2019.12.05 23:26:39 - INFO - Locked: 0
2019.12.05 23:26:39 - INFO - Frozen: 0
2019.12.05 23:26:39 - INFO - Master Password Id supported: 1
2019.12.05 23:26:39 - INFO - Master Password Id: 0xFFFE
2019.12.05 23:26:39 - INFO - Master Password Capability: None
2019.12.05 23:26:39 - INFO - Unlock Attempt Counter Exceeded: 0
2019.12.05 23:26:39 - INFO - Enhanced Erase: 1
2019.12.05 23:26:39 - INFO - Erase Time: Normal (raw 220; 26400 sec)
2019.12.05 23:26:39 - INFO - Erase Time: Enhanced (raw 220; 26400 sec)
2019.12.05 23:26:39 - INFO - C:\wdrecovery\raidcfg64.exe /i
2019.12.05 23:26:39 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.5.6.1001
OROM Version: 10.5.5.1050
App Version: 10.5.6.1002

******************** Driver Version Check DISABLED ********************

Physical Disks Controlled by RAID S/W

Disk 01 / 04
Disk: WDC WD4000F9MZ-76NVP SerialNo:WD-WCC5D0CXYCLY
Description:00F9MZ-76NVP Summary:Array Member
Rev:01.01A0 Summary:Array Member
FreeBlks:0x100F TotalBlks:0x1D1C0BEB0
BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Disk 02 / 04
Disk: WDC WD4000F9MZ-76NVP SerialNo:WD-WCC5D1ALHSU1
Description:00F9MZ-76NVP Summary:Array Member
Rev:01.01A0 Summary:Array Member
FreeBlks:0x100F TotalBlks:0x1D1C0BEB0
BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Disk 03 / 04
Disk: WDC WD4000F9MZ-76NVP SerialNo:WD-WCC5D3CC130F
Description:00F9MZ-76NVP Summary:Array Member
Rev:01.01A0 Summary:Array Member
FreeBlks:0x100F TotalBlks:0x1D1C0BEB0
BusId:0x00000004 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Disk 04 / 04
Disk: WDC WD4000F9MZ-76NVP SerialNo:WD-WCC5D3CC1LCF
Description:00F9MZ-76NVP Summary:Array Member
Rev:01.01A0 Summary:Array Member
FreeBlks:0x100F TotalBlks:0x1D1C0BEB0
BusId:0x00000005 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Total Physical Disks = 4

RAID Volumes

Volume 01 / 01
SerialNo:Volume0 Summary:Normal
RaidLevel: 5 MemberDisks:04 Domains/Mirrors:01 TargetId:0x01
SizeInMB:11446336 BytesPerBlock:0x00000200 StripSize: 64KB
Action:00 Array:00 MapState:00 MigrState:00 MigrType:00 CfgStatus:0x00000000

Total Volumes = 1

RAID Arrays

Array 01 / 01
NumDisks:04 RAIDDevs:01 TotalMB:15261790 FreeMB:8
State:00 CheckBox:0x00000000

Total Arrays = 1

2019.12.05 23:26:39 - INFO - C:\wdrecovery\raidcfg64.exe /std
2019.12.05 23:26:39 - INFO - raidcfg64.exe /std Output:

******************** Driver Version Check DISABLED ********************
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,“WDC WD4000F9MZ-76NVP”,“WD-WCC5D0CXYCLY”,“01.01A0”,0,“Normal”,7814037168,4111,“ArrayMember”
3,“WDC WD4000F9MZ-76NVP”,“WD-WCC5D1ALHSU1”,“01.01A0”,0,“Normal”,7814037168,4111,“ArrayMember”
4,“WDC WD4000F9MZ-76NVP”,“WD-WCC5D3CC130F”,“01.01A0”,0,“Normal”,7814037168,4111,“ArrayMember”
5,“WDC WD4000F9MZ-76NVP”,“WD-WCC5D3CC1LCF”,“01.01A0”,0,“Normal”,7814037168,4111,“ArrayMember”

2019.12.05 23:26:39 - INFO - RaidCfg64 detected 4 drives
2019.12.05 23:26:39 - INFO - RaidCfg64 drive WD-WCC5D0CXYCLY: port=2
2019.12.05 23:26:39 - INFO - RaidCfg64 drive WD-WCC5D1ALHSU1: port=3
2019.12.05 23:26:39 - INFO - RaidCfg64 drive WD-WCC5D3CC130F: port=4
2019.12.05 23:26:39 - INFO - RaidCfg64 drive WD-WCC5D3CC1LCF: port=5
2019.12.05 23:26:39 - INFO - Matched drive 0 serial WD-WCC5D0CXYCLY model WDC WD4000F9MZ-76NVPL0 with white list entry Enterprise Storage 4 TB
2019.12.05 23:26:39 - INFO - Matched drive 1 serial WD-WCC5D1ALHSU1 model WDC WD4000F9MZ-76NVPL0 with white list entry Enterprise Storage 4 TB
2019.12.05 23:26:39 - INFO - Matched drive 2 serial WD-WCC5D3CC130F model WDC WD4000F9MZ-76NVPL0 with white list entry Enterprise Storage 4 TB
2019.12.05 23:26:39 - INFO - Matched drive 3 serial WD-WCC5D3CC1LCF model WDC WD4000F9MZ-76NVPL0 with white list entry Enterprise Storage 4 TB
2019.12.05 23:26:39 - INFO - Checking RAID status (2): Volume Good
2019.12.05 23:26:56 - ERROR - Failed to get disk data
2019.12.05 23:26:56 - INFO - cscript.exe //NoLogo C:\wdrecovery\partutil.vbs -FindData
2019.12.05 23:27:01 - INFO - partutil.vbs output
Number of disks: 2
Disk Index: 0
Scanned disk 0

Microsoft DiskPart version 6.1.7600
Copyright © 1999-2008 Microsoft Corporation.
On computer: MININT-BKI849C

Disk 0 is now the selected disk.

There are no partitions on this disk to show.
No EFI partition found!
Disk does not contain proper partitions

2019.12.05 23:27:01 - ERROR - Failed to run partutil.vbs: exit code = 2
2019.12.05 23:27:01 - WARN - Did not create Data Partition flag file on volume ‘’
2019.12.05 23:27:01 - INFO - X:\windows\system32\ServerRecovery.exe
2019.12.05 23:27:01 - INFO - Started MS server recovery
2019.12.05 23:49:02 - INFO - MS server recovery exited with 0
2019.12.05 23:49:06 - INFO - Data Partition flag file not detected, attempt to fix Data Partition
2019.12.05 23:49:08 - INFO - cscript.exe //NoLogo C:\wdrecovery\partutil.vbs -FixData
2019.12.05 23:49:57 - INFO - partutil.vbs output
Number of disks: 2
Disk Index: 0
Scanned disk 0

Microsoft DiskPart version 6.1.7600
Copyright © 1999-2008 Microsoft Corporation.
On computer: MININT-BKI849C

Disk 0 is now the selected disk.

Partition ### Type Size Offset


Partition 1 System 100 MB 1024 KB
Partition 2 Reserved 128 MB 101 MB
Partition 3 Primary 60 GB 229 MB
Partition 4 Primary 2039 GB 60 GB
Partition 5 Primary 2039 GB 2100 GB
Partition 6 Primary 2039 GB 4140 GB
Partition 7 Primary 2039 GB 6180 GB
Partition 8 Primary 2039 GB 8 TB
Partition 9 Primary 917 GB 10 TB
First Extra Data Part Id = 5
Last Extra Data Part Id = 9
Deleting disk 0 partition 9
Deleting disk 0 partition 8
Deleting disk 0 partition 7
Deleting disk 0 partition 6
Deleting disk 0 partition 5
Scanned disk 0

Microsoft DiskPart version 6.1.7600
Copyright © 1999-2008 Microsoft Corporation.
On computer: MININT-BKI849C

Disk 0 is now the selected disk.

Partition ### Type Size Offset


Partition 1 System 100 MB 1024 KB
Partition 2 Reserved 128 MB 101 MB
Partition 3 Primary 60 GB 229 MB
Partition 4 Primary 2039 GB 60 GB
Extending Data partition 4
Scanned disk 0

Microsoft DiskPart version 6.1.7600
Copyright © 1999-2008 Microsoft Corporation.
On computer: MININT-BKI849C

Disk 0 is now the selected disk.

Partition ### Type Size Offset


Partition 1 System 100 MB 1024 KB
Partition 2 Reserved 128 MB 101 MB
Partition 3 Primary 60 GB 229 MB
Partition 4 Primary 10 TB 60 GB
Successfully fixed Data partition

2019.12.05 23:49:57 - INFO - Fix Data Partition success
2019.12.05 23:49:58 - INFO - Set up reboot in 10 seconds
2019.12.05 23:49:58 - INFO - =========== Recovery app END (0) ===========

if it is initializing 4 big disc it may be slow
when you went http://server did setup appear? Did you go through it?

Yes, the setup appeared. I went through the setup but it would not complete. I thought it was because it was still loading drivers. Should I started over?

can you remote to the server desktop?
Either the username password you put in setup or try administrator:Password
Password as the pass with a big P

No, not anymore. The server has displaying “loading os please wait…” for the past two hours. I am unable to see it on the network anymore

Is it in the dhcp server? can you ping it?
Why are you reloading anyway? Is a previous issue still causing an issue?

I’m reloading it for a friend because it would not boot. D09 ERROR or something like that.

It’s not connecting to dchp anymore. It’s as if if never completed the restore and now it’s stuck in a loop of loading the os. I just started the whole process over but now it wont start the restore process. The display just reads “initializing ok. loading recovery”. Very frustrating ordeal :crazy_face:

So your worker pc found it this time and you hit next and the pc says working or whatever?

Yes it finds it now and I’m able to start the recovery. It runs for a while, then it does this after starting the format of the drives.

[12/09/2019 11:23:17 618] Starting ServerRecovery.
[12/09/2019 11:23:17 618] AddFirewallException
[12/09/2019 11:23:17 618] Listener CListener created
[12/09/2019 11:23:17 618] Listener UDP listener created
[12/09/2019 11:23:17 618] Listener UDP listener created
[12/09/2019 11:23:17 618] Listener TCP listener created
[12/09/2019 11:23:17 618] ServerRecovery started and is listening for request.
[12/09/2019 11:24:32 64c] Listener TCPListener::TcpEventCallbackStatic
[12/09/2019 11:24:32 64c] Listener TcpEventCallback
[12/09/2019 11:24:32 64c] Listener TCPListener::TcpConditionCallback
[12/09/2019 11:24:32 64c] Listener TcpConditionCallback from 192.168.0.131
[12/09/2019 11:24:32 64c] NumberUnauthenticatedSessions is called.
[12/09/2019 11:24:32 64c] StartSession
[12/09/2019 11:24:32 64c] Received connection.
[12/09/2019 11:24:32 7e4] Entering HandshakeThread
[12/09/2019 11:24:32 7e4] Exiting HandshakeThread
[12/09/2019 11:24:32 64c] Processing query system disk request.
[12/09/2019 11:24:32 64c] GetSystemFirmwareType returned 2
[12/09/2019 11:24:32 64c] pVdsDisk->GetPack failed with hr = 0x80042417
[12/09/2019 11:24:32 64c] Ignore. One case is uninitialized disk.
[12/09/2019 11:24:32 64c] GetPhysicalDriveNumber (\?\PhysicalDrive0)
[12/09/2019 11:24:32 64c] End processing query system disk request.
[12/09/2019 11:24:32 64c] Processing disk validation for reset request.
[12/09/2019 11:24:32 64c] CoCreateInstance CLSID_DOMDocument60 succeeded.
[12/09/2019 11:24:32 64c] GetValue - Unable to find element [ImageFile].
[12/09/2019 11:24:32 64c] GetValue - Unable to find element [ImageFile].
[12/09/2019 11:24:32 64c] pVdsDisk->GetPack failed with hr = 0x80042417
[12/09/2019 11:24:32 64c] Ignore. One case is uninitialized disk.
[12/09/2019 11:24:32 64c] QueryPartitions - QueryPartitions failed with hr = 0x80042417
[12/09/2019 11:24:32 64c] ValidateDisk - DiskValidationResults = 1
[12/09/2019 11:24:32 64c] End processing disk validation for reset request.
[12/09/2019 11:24:32 64c] Processing query disks request.
[12/09/2019 11:24:32 64c] pVdsDisk->GetPack failed with hr = 0x80042417
[12/09/2019 11:24:32 64c] Ignore. One case is uninitialized disk.
[12/09/2019 11:24:32 64c] End processing query disks request.
[12/09/2019 11:24:32 64c] Processing clean disk request.
[12/09/2019 11:24:32 64c] End processing clean disk request.
[12/09/2019 11:24:32 7ec] Entering BeginCleanDiskThread
[12/09/2019 11:24:32 7ec] Executing CleanDisk
[12/09/2019 11:24:32 7ec] Progress 0
[12/09/2019 11:24:42 7ec] Progress 0
[12/09/2019 11:24:52 7ec] Progress 0
[12/09/2019 11:25:02 7ec] Progress 0
[12/09/2019 11:25:12 7ec] Progress 0
[12/09/2019 11:25:23 7ec] Progress 0
[12/09/2019 11:25:33 7ec] Progress 0
[12/09/2019 11:25:43 7ec] Progress 0
[12/09/2019 11:25:53 7ec] Progress 0
[12/09/2019 11:26:03 7ec] Progress 0
[12/09/2019 11:26:13 7ec] Progress 0
[12/09/2019 11:26:23 7ec] Progress 0
[12/09/2019 11:26:33 7ec] Progress 0
[12/09/2019 11:26:43 7ec] Progress 0
[12/09/2019 11:26:53 7ec] Progress 0
[12/09/2019 11:27:03 7ec] Progress 0
[12/09/2019 11:27:13 7ec] Progress 0
[12/09/2019 11:27:23 7ec] Progress 0
[12/09/2019 11:27:33 7ec] Progress 0
[12/09/2019 11:27:43 7ec] Progress 0
[12/09/2019 11:27:53 7ec] Progress 0
[12/09/2019 11:28:03 7ec] Progress 0
[12/09/2019 11:28:13 7ec] Progress 0
[12/09/2019 11:28:23 7ec] Progress 0
[12/09/2019 11:28:33 7ec] Progress 0
[12/09/2019 11:28:43 7ec] Progress 0
[12/09/2019 11:28:53 7ec] Progress 0
[12/09/2019 11:29:03 7ec] Progress 0
[12/09/2019 11:29:13 7ec] Progress 0
[12/09/2019 11:29:23 7ec] Progress 0
[12/09/2019 11:29:33 7ec] Progress 0
[12/09/2019 11:29:43 7ec] Progress 0
[12/09/2019 11:29:53 7ec] Progress 0
[12/09/2019 11:30:03 7ec] Progress 0
[12/09/2019 11:30:13 7ec] Progress 0
[12/09/2019 11:30:23 7ec] Progress 0
[12/09/2019 11:30:33 7ec] Progress 100
[12/09/2019 11:30:33 7ec] BeginCleanDiskThread - backend failed with hr = 0x80070002
[12/09/2019 11:30:33 7ec] BeginCleanDiskThread completed with hr = 0x80070002
[12/09/2019 11:30:33 7ec] Exiting BeginCleanDiskThread

I am worried about the health of all your discs. I think I would try the recovery with just 2 discs but to do that you will have to slave them in a pc and do a diskpart>clean to remove the raid config. Or try to run some data diag on them in a worker pc

Ok, thank for all your input. I think I’m going to have him buy another device altogether.

Prob best. These things are very old now.