For some time now our DX400 has been sending alert emails stating No network connection available - no ethernet ports are connected. But it does have a connection.
I check even viewer and see the following:
Event ID: 32002
Exception in WDSoftwareUpdateProvider.HostService.ProviderService.GetHttpResponse: The operation has timed out
Under System I have no events.
I must stress we do not actually lose network connectivity - my RDP never actually drops.
If it’s the same notification (have never caught it at the same time) but I have seen the screen on WD say no network connection - again at the same time I can navigate in RDP.
I searched the world wide web and I see a couple posts other places with the same issue but no resolution.
or could it be WDSoftwareUpdateProvider is timing out and creating a false error?
This does not happen at the same time
This does not happen every day
This sometimes happens multiple times over the course of a few hours (usually over night - but not always)
Windows is up to date
WD software version is up to date.
We have also switched network ports and the same error cont.
Any ideas would be appreciated as we would like actually fix if something is wrong and eliminate these alerts, but still receive alerts due to failed backups.
Thanks in advance.