I am trying to connect use an Imation external RDX USB 3.0 drive to a DX4000. I am using the DX4000 to backup a couple of servers and want to copy the backups to the RDX drive for off-site storage.
The DX4000 has up-to-date server software and firmware. The Imation RDX drive has up-to-date firmware. When I connect the RDX drive with a USB 3.0 cable the drive is not detected. The power light does not come on except when I press the eject button. If I connect the drive using a USB 2.0 cable it is dectected and accessible.
If I use the same USB 3.0 cable to connect the unit to a PC that has a USB 3.0 port it is dectected and accessible.