DTS Sound problem


Yesterday i was download it " Bluray.720p.DTS.x264-CHD " movie format.But i cant hear movie sound…Wd tv media player doesnt support this format?


Can’t hear sound can be from a lot of reasons.

WD TV Live fully supports DTS, you can even see the logo on the actual box.

Do you get any sound from any other video? How are you receiving sound from the WD TV Live? Optical or HDMI? Are you connecting to a receiver? Verify that you are inputting fom the right channel in your receiver.

If you cannot hear any sound from this specific video:

  1. Try selecting a different audio track by clicking Option on your remote and selecting Audio Channel. See if any other channels in there.

  2. The video file might have been poorly ripped and the sound was not preserved.

Welcome to the forums.

Are you talking about the Live or the WD TV player?  Because this forum is for the support of the Live only.

If the Live, then post the codec information for that file (you can use a program like Mediainfo).

divxmania wrote:



Yesterday i was download it " Bluray.720p.DTS.x264-CHD " movie format.But i cant hear movie sound…Wd tv media player doesnt support this format?




Hi divxmania,

Welcome to the forum!

If the file has DTS audio and you’re plugging directly into your TV (no external surround audio receiver), you’ll need to set the audio output to Stereo.  

If audio output is set to Digital, the TV will receive the compressed DTS signal and will not be able to decode it.  This will also be a problem for older audio receivers (like mine!) that don’t decode DTS.

Hope that helps!  :)

divxmania wrote:



Yesterday i was download it " Bluray.720p.DTS.x264-CHD " movie format.But i cant hear movie sound…Wd tv media player doesnt support this format?




Please can people post more details than the above. This is just no adequate to look at issues. and results in a series of speculative replies due to the lack of info.

Sorry  - rant over.:angry:

Hi gusy,

Here is movie details…İ have hdmi connection.İ was download movie and watch with usb stick on tv lite.


RELEASE DATE....: 04/01/2010
THEATRE DATE....: 08/10/2007
iMDB URL........: http://www.imdb.com/title/tt0181689/
iMDB RATiNG.....: 7.7/10 129,115 votes
GENRE...........: Action | Mystery | Sci-Fi | Thriller
SOURCE TYPE.....: 1080p Blu-ray DTS-HD MA AVC
ViDEO BiTRATE...: x264 L4.1 @7074 kbps
FRAME RATE......: 23.976 fps
AUDiO BiTRATE...: DTS@1509 kbps
RUNTiME.........: 145 mins
ASPECT RATiO....: 2.35 : 1
RESOLUTiON......: 1280 x 534
LANGUAGE........: English
SUBTiTLES.......: None
FilE SiZE.......: 9,132,662KB

You need to post details of the movie using mediainfo (freeware). You also need to confirm that you are using the WDTV Live player.

İ have WD TV Live Player…

CompleteName : C:\Documents and Settings\Piaggio\Desktop\tom\Minority.Report.2002.Bluray.720p.DTS.x264-CHD.mkv 
Format : Matroska 
FileSize/String : 8.71 GiB 
Duration/String : 2s 25dk 
OverallBitRate/String : 8 584 Kbps 
Encoded_Date : UTC 2010-03-28 07:40:11 
Encoded_Application : mkvmerge v3.2.0 ('Beginnings') 编译于 Feb 12 2010 16:46:17 
Encoded_Library/String : libebml v0.7.9 + libmatroska v0.8.1 

ID/String : 1 
Format : AVC 
Format/Info : Advanced Video Codec 
Format_Profile : High@L4.1 
Format_Settings_CABAC/String : Evet 
Format_Settings_RefFrames/String : 8 kare 
MuxingMode : Container profile=Unknown@4.1 
Duration/String : 2s 25dk 
BitRate/String : 7 074 Kbps 
Width/String : 1 280 piksel 
Height/String : 534 piksel 
DisplayAspectRatio/String : 2.35:1 
FrameRate/String : 23.976 kare/s 
ColorSpace : YUV 
ChromaSubsampling : 4:2:0 
BitDepth/String : 8 bit 
ScanType/String : Aşamalı 
Bits-(Pixel*Frame) : 0.432 
StreamSize/String : 7.00 GiB (80%) 
Title : Minority Report 2002 Bluray 720p DTS x264 CHD 
Encoded_Library/String : x264 core 84 r1416 fcf70c2 
Encoded_Library_Settings : cabac=1 / ref=8 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=umh / subme=9 / psy=1 / psy_rd=1.1:0.1 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=2 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=7074 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=50000 / vbv_bufsize=50000 / ip_ratio=1.40 / aq=1:0.80 
Language/String : İngilizce 

ID/String : 2 
Format : DTS 
Format/Info : Digital Theater Systems 
CodecID : A_DTS 
Duration/String : 2s 25dk 
BitRate_Mode/String : Sabit 
BitRate/String : 1 510 Kbps 
Channel(s)/String : 6 kanal 
ChannelPositions : Front: L C R, Side: L R, LFE 
SamplingRate/String : 48.0 KHz 
BitDepth/String : 24 bit 
StreamSize/String : 1.53 GiB (18%) 
Title : Minority Report 2002 Bluray DTS-HD Core 
Language/String : İngilizce

There’s two issues here – first, the Live will NOT pass through DTS-HD (which is what your file has).  It should, however, pass through the DTS core inside, but it will NOT decode it, so you have to have a receiver at the other end that can do this.

Are you plugging the output into an Audio/Video receiver and, if so, what does the receiver say the track is that it is receiving?  (You will need to switch the Live audio output to “digital” from “stereo” for this to work).