Dropped passport


#1

I’ve dropped my Western Digital 250gb passport & now its not working. The light on the device does light up & my computer recognizes that something has been connected but you cannot see the drive in the My Computer window. There is a clicking noise for about 10secs when the hard drive is starting up but then it gives up. I presume the thing is completely dead but is there any way of retrieving / transferring the data / memory. Any assistance would be greatly appreciated. Thanks :slight_smile:


#2

You’re probably looking at data recovery if you want to preserve your warranty.  You should always remember that backup means having your data in at least two locations.

Data Recovery

http://support.wdc.com/recovery/index.asp?wdc_lang=en