Dropped my passport ultra help please


#1

I recently dropped my wd My Passport ultra metal edition it is spinning fine without making any clicking or banging noise but i can not access the drive i didn’t have anything important on it, i used it for my xbox games i don’t know if that has something to do with the problem. Please help. Thanks.


#2

Hi jfditom,

You can follow the below article to check issues caused in My Passport Ultra: