Drives lockup

I have two external drives(passport and passport ultra)that lockup on their own. My backup will not work because they always lock on their own. How can I keep them open.

Hi Paja1937,

You can remove the automatic lock feature using WD Security and WD Utility. You can refer to link below for further instructions.

https://support-en.wd.com/app/answers/detail/a_id/13880