Driver Update Failed, 1TB Passport External Drive

I recently bought the 1TB External WD drive and wanted to assure it was using the latest, greatest driver. The current driver is from 2006 and thus I was sure there had to be a newer/better one. There was/is no problem with the drive, it is working well, I just want to assure it’s working at its best.


  1. Product name: ------ HP 15 Notebook PC
  2. Product number: — N5Y04UA#ABA
  3. Serial number: ------ XXXXXXXXX
  4. BIOS: ------------------ F.25-10/05/2015
  5. Keyboard revision: 06.26
  6. Total memory: ------ 4.00 GB
  7. Processor name: — Intel® Pentium® CPU N3540 @ 2.16GHz


  1. Windows 10 Home
  2. Version: 10.0.10240 Build 10.240


  1. Microsoft: Date: 06/21/2006
  2. Version: 10.0.10240.16384
  3. Signer: Microsoft


  1. Description Disk drive
  2. Manufacturer (Standard disk drives)
  3. Model WD My Passport 083A USB Device
  4. Bytes/Sector 512
  5. Media Loaded Yes
  6. Media Type Removable media
  7. Partitions 1
  8. SCSI Bus 0
  9. SCSI Logical Unit 0
  10. SCSI Port 0
  11. SCSI Target ID 0
  12. Sectors/Track 63
  13. Size 931.48 GB (1,000,169,372,160 bytes)
  14. Total Cylinders 121,597
  15. Total Sectors 1,953,455,805
  16. Total Tracks 31,007,235
  17. Tracks/Cylinder 255
  18. Partition Disk #1, Partition #0
  19. Partition Size 931.48 GB (1,000,169,537,536 bytes)
  20. Partition Starting Offset 1,048,576 bytes

Please notice that the assigned driver is by MS and further, upon trying to update it, the Update process failed and had to shut down. Upon reopening the Properties window for this drive, none of the property pages were available, they were greyed out. As I’m writing this, I rechecked the properties and they are again available but due to not knowing what’s going on, I don’t want to try to update them again. I’d be grateful for any/all assistance anyone may have.

Thanks and have a great day!

At this moment there are no driver updates available for the WD Passport line of portable USB hard drives.