Drive will not sleep when My Passport connected


I have a WD My Cloud 2tb drive and when I have my 2tb My Passport Ultra connected via its USB 3 port it refuses to go to sleep.  I would like to leave it connected as I use a backup program to back up my files from the My Cloud to the My Passport over night but would I like it to go to sleep once the backup has been completed.

I think I could cure this if I could umount the USB drive within and then remount it when the drive wakes up but I do not know if this can be done or how?

Thanks for any help in fixing this issue.


Hello and welcome to the community,

I recommend you contact support to get assistance with this issue.

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