Hello, I’ve had my 1TB WD passport SE for almost a year now (5 days from the warranty expiring).
Anyways, earlier today I was watching a video off of my drive, and then the video started freezing up. I closed the video, and reopened it, but it was still doing the same. So, I closed the video again, and did a safe drop on the drive. I plugged the drive back in, and was not prompted with the ‘auto play’, so I went into my computer.
The drive is listed there as “Local Disk (G: )”, but if I try to access it then my computer stops responding and closes. Then I went to disk manager, and it shows my drive “WD My Passport 0740 USB Device” and in properties it says it is working properly.
I also tried going to Disk management, and it says “Loading disk configuration information” at the bottom of the screen, and it has been like that for about 30 minutes. I am also trying to run the WD quick formatter; it detected my drive, and has been formating for probably an hour.
I can also say that the indicator light is blinking constantly, and the drive is spinning since I can feel the vibration.
If anyone can help, then it would be greatly appreciated.