WD Community

Drive Problem

I was interested in changing out my 1TB drives with 2TB drives so I pulled out HDD1. Yeah, I just pulled it out. Got the model number, etc. and after I put it back in, it says it “failed”. Nothing I do can to fix it. Does anybody have any idea what I can do besides get a new drive? Thanks in advance.

What array type or HDD orginization? What error messages are you getting?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.