Drive offline. WdMyCloud is not accessible

6 hours offline and counting. Light is solid blue. Super bad experience with outages in the past 2 weeks. Use to be best reliable service. Your cloud status site says you are UP. But you actually aren’t up!HELP. image|281x500

same experience here. Im not sure whats going on.

Are you in the same location as your WD My Cloud or are you away from it? I am at home and I can see both of my WD My Clouds.

My cell phone is also opening both using the phone app. It also connects and opens both using
files.mycloud.com .

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Humm Maybe it a router setting. I was able to log in at home . I thought I had the correct ports open. I think its port 443 right ? I recently switched to an older Apple AirPort extreme. The work allot better due to most of my devices are apple. I find I get better range and speed with this older router than I did with a more current router in some cases.