I have a 2tb Wireless My Passport drive. I’ve gone through the set-up instructions, connected to wifi, and easily transferred files from my laptop to the drive via wireless. However, today this stopped working.
I called the customer support line, and they talked me through some command prompts to try, but nothing has worked. They suggested to try on another computer, but I don’t have another computer, so I can’t test this out until I can borrow one from someone.
I’d like to know if any of you have had the same problem, and managed to find an easy fix for it.
I can access the dashboard, and I can only access my files on the drive if I use the USB connection. My laptop runs Windows 10 if that’s of any help.