WD Community

Drive Not Recognized by Windows

It was a SimpleTech Signature Mini with a WD3200BEVT drive. It worked well for years, though I probably only accessed it a few dozen times.

I tried to access it again this week, but to no avail.

  • The power indicator lights continuously when plugged into a USB port but the activity indicator led only flashes momentarily when first plugged in.
  • I’ve tried a single USB connection as well as the dual-USB with the Y cable.
  • The drive is spinning–I can hear and feel it. It is not clicking repeatedly.
  • I’ve tried different USB ports on various laptops running Windows 7 and I’ve tried to access via mac. I’ve even tried to access while running in XP virtual mode. No luck.
  • I tried a different SATA to USB cable and the results were the same.
  • I did not drop it, spill water on it, or any other out-of-the-ordinary occurence.
  • It shows up in device manager.
  • It shows up in disk management as Disk 1, Healthy (Active, Primary Partition), however, no drive letter is associated with it at the top of the disk management window.
  • I can’t simply right-click in disck management and change drive letter because that option is grayed out. The only options for me when I right-click are ‘delete volume’ and ‘help’.
  • I ran Data Life Guard and the drive passed both the quick and extended tests. SMART data comes up as not available.
  • HD Sentinel shows 100% performance and 97% health. SMART data is available.

Is this a problem with the USB card? Would any other info be helpful?

Thanks.

Hi, 

Welcome to the WD Community. 

It is hard to troubleshoot internal drives connected to USB adapters. As a recommendation, test the drive connected internally on a computer to see if you still get the same issue.

Support for Western Digital Hard Drives | Western Digital

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