Drive letters

I had a tech remove or disable Smart Ware and use imaging instead.

I received a message that a driver did not work during backup but it is OK now.

I tired to run the “quick” test he did once but made an error and upgrade the firmware instead.

In disk management, instead of having the external drive as F:,  it is now G: I cannot scroll up to F:

Also there is a n F:  designation for the firmware.

Is there some way I can remove the firmware and get the drive letter back to F:  ?

Thank you