Drive is not accessible

[JGaruti3]

I am getting a message that my file or directory is corrupted and unreadable.

Also continuously getting a wdcamsys error.

I have so many valuable files on this Passport Ultra drive.

[riyan_shaik]

Hi @JGaruti3

Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)

Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
[Contact Us | Western Digital]

[DataWizard0103]

@JGaruti3

I am getting a message that my file or directory is corrupted and unreadable.

Also continuously getting a wdcamsys error.

I have so many valuable files on this Passport Ultra drive.

Your WD drive is corrupted. Don’t format it. Try running chkdsk X: /f in Command Prompt. Reinstall WD software or drivers. If it still doesn’t work, use recovery tools like Recuva or TestDisk. If the drive makes strange sounds, stop using it and get help from a recovery service.