I just bought a 3TB My Book yesterday. I’m running Windows Vista.
After the install, “Quick View” flashes continuously “Drive Discovering”. It knows there is a locked My Book USB HDD temperature “OK” and 0% used (I think I have a few percent used).
Yesterday I set the password and everything was apparently happy, but the drive did not lock. I reset a couple of times, re-set the password a couple of times, and it still wouldn’t lock.
Today on about the 4th password reset, the drive finally locked. Now I can’t get it unlocked. I keep getting “invalid password”
I’m 100% on the password I was attempting to enter. It’s possible that I could have made a typing mistake. I’ve tried every typing error I can think of, but still can’t get it unlocked.
I’ve uninstalled and updated the SES driver and SmartWare. I can’t get to the firmware without unlocking the drive.
I strongly suspect the problem is in the configuration (hence the flashing QuickView and the inability to start via Auto-Run). So if I could somehow get it configured correctly the password would work.
Any ideas on what to do?