I have a My Passport 1tb and when I touch or move just a little bit the cable, the drive disconnects from the computer and connects again.
Is this a bad cable or a malfunction usb port in the drive?
This doesn’t happen with other drives.
Willy.
I have a My Passport 1tb and when I touch or move just a little bit the cable, the drive disconnects from the computer and connects again.
Is this a bad cable or a malfunction usb port in the drive?
This doesn’t happen with other drives.
Willy.
I just bought the same EHD not even 2 weeks ago, and my entire USB port just broke off from the cable issues
HI,
i bought my Hard disk (My passport) of 750 GB 2 days back, first the cable is very tight, i cant disconnect the cable in normal way- i have to use some more stress to pull it out and now it become lose and showing that USB port mal function , replace the unit, and i have to press that port (connecting to HD) then it is working, i want it to be work properly , can anybody help me please
Thank you
so it’s meaning the USB port loose?
solution wrote:
@willynanita have you check your USB port have loose or no?
I don’t have a loose USB port on my PC, if that’s what you’re asking. There must be something wrong with the drive’s USB port or the cable.
I never unplug the cable from the drive because it is like it’s glued to the port, it is very difficult to pull out, I’m afraid I may break it.
Hi,
I just got a 500Gb My Passport Studio and am experiencing the same thing.
I’ll start my own thread. I wonder if the cable problems at WD will ever go away. I’ve been waiting on this cable, http://is.gd/blRhJ, to become available for over a year now. Until then my Passport Studio 320Gb Firewire/USB portable drive is useless. I honestly, no fingers crossed, use if for a paperweight.
Take care,
Doug