I installed a 500MB SATA hard drive, model WDBAAX5000ENC about a month ago and it crashed.
I have WIN XP on one hard drive, an older one, and WIN 7 on the WD hard drive I recently installed. I can usually open either one when I boot up my PC.
The new WD drive freezes up when it does come on, and when it won’t come on, sometimes I can see it from my other hard drive and sometimes I can’t. In other words, sometimes I can still navigate to the files on the WD drive, and sometimes the drive itself doesn’t show up at all.
Is it dead? Are there any troubleshooting steps I can take to fix it or do I need to uninstall the thing and take it back to Staples?