Drive crashes when accessing from Macbook

Everytime I try access Mycloud Home from my Macbook the server dissappears and comes back like 20min later, sometimes I am able to start copying a file but it crashes before hitting 10%. This is really ridiculous, I am able to consistently access the drive via my iphone and via an Android media player but I am unable to load more content onto the drive itself. I completely understand the bad reputation this product has received and I am sad to say that I feel like this has been a total waste of money, I have struggled for the past week with this nonsense and this is my last ditch before ripping the drive out and placing into a different NAS housing that will work.