Drive Brackets/Rails for WD Sharespace?

Community Archives WD ShareSpace
1

Hi all,

I have a 2TB WD Sharespace and I purchased 2 new WD RE3 drives to add to the device. However, the drives did not come with mounting brackets (or rails).

Anyone know where I can get mounting brackets that will fit the Sharespace? I’ve searched on WD’s website and online store and Googled for ages I couldn’t find any brackets listed.

On the side of the brackets in my Sharespace are the following numbers:

  • 42.65n07.xxxr

If WD doesn’t supply the brackets, do you know if I need a specific type of bracket?

Thanks!

Mick

2

You can purchase drive brackets through contacting our tech support.  However, WD has not certified any non-Green Power drive to function within the ShareSpace.  The reason why is that we only bundled a 90W adapter and our traditional 7,200 RPM drives typically draw around 30W of power whereas the Green Power ones only use 20W.

3

Hi WDJeremy,

Thanks for the reply.

The RE3’s I have are also low power with Read/Write power requirements being 8.40Watts:

http://www.wdc.com/en/products/products.asp?driveid=503

I can’t order the drive brackets myself, they need to go through my organization’s purchasing department. Can you provide a part number that I can give them? If you don’t want to post it here, feel free to contact me directly.

Thanks

Mick

4

The read/write power rating is only 8.4W but the spinup draw is 30.2W.  We don’t have a specific part number other than the name “WD ShareSpace drive rails”.

5

I just realized that I don’t have the RE3 drives, but WD Green drives, the WD Caviar Green drives in fact:

http://www.wdc.com/en/products/products.asp?driveid=773

I’d confused the drives, with drives we have in our servers. I presume these will work OK? I’d plan to create an additonal 2TB RAID1 array on the device alongside the existing 1TB RAID1 array we have.

Thanks!

6

Generally, any Green Power family drive will work but we recommend using the same model drive for all drives within the enclosure for best results. 

7

I just called the tech support line to order the rails, and was told WD doesn’t sell them, and that any computer store has them. When pressed for a computer store that carries them, the rep said I should try ebay or B&H Photo. What gives?

8

The drive brackets do look proprietary. I tried a few different types of drive rails that I have and they were all too big. I was able to have them ordered over the phone from WD. I didn’t do it myself, someone from my ordering Dept ordered them.

You could phone again and maybe you’ll get a different agent who’ll be able to track down the brackets, or maybe WD stopped selling them which means you cannot add drives to the device.