Download from transmission

So i install transmission in my wd my cloud but i can’t download the files to my computer.
I using chroot, How can i download the files to my computer?

Hi Ben_Askeloni,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

The link below will allow you to call support


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This must be a welcome, new policy; WD supporting customers who have made significant changes to the firmware of their devices (installing chroot and Transmission)…

WD still do not support either we recommend to make changes to the firmware of My cloud drive. Also, use of chroot is not supported by us. We don’t have any assistance or troubleshooting available for that,

If you face any other issues using our WD My cloud device you can contact us,

Note: Using a custom firmware will void Warranty on the drive.