I bought an aluminum case and it came with a type of sponge but I don’t know where to install it. What is the most appropriate place to install this sponge? Is it necessary to use this for the safety of the HDD 2.5" 7mm? There is no manual and the seller was unable to explain it. I bought the case on Ali. I will post the link and photos:
Hi @gamer87
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: