Does Offline Availability Make a Local Copy of the Files?

Hi everyone,
It seems that the latest firmware of the MyCloud Home Device is causing drop outs regularly. I basically can’t drag and drop any files from the device onto my computer if they are large because in a random time interval it simply disconnects and reboots.

I now try to make important files available offline but I’m wondering if that simply creates some kind of link to the files in the cloud or makes a local copy? The manual does not mention anything of this as far as I know.

Thanks for any kind of help on this!

Hello epicSouldier,

You can try the offline sync feature of the My Cloud Home device for data transfer and I would also suggest you to check the internet connection of the device with the router.

Refer the link provided below for more information.

https://support-en.wd.com/app/answers/detail/a_id/1185