Does not sync with Google Photos

Hello friends, I have a new my cloud home, connected a week ago, I did everything according to the instructions and it does not synchronize with the Google Photos and Google Drive account. I did a little check and saw that my firmware version is out of date. My version is 7.16.0-220, I thought it might be because of that but it can’t be updated either. I would appreciate help understanding what to do to link the Google account. Thanks.

Hi @Yanivengel,

Please refer to the article: My Cloud Home: 3rd Party App Google Photo Does Not Import All Video Content After Initial Sync:My Cloud Home: 3rd Party App Google Photo Does Not Import All Video Content After Initial Sync

Please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask