Does Digital Dashboard support HDD devices

I just installed Dashboard 3.4.2.9. It does not recognize my Passport 4TB USB drive. The Dashboard documentation (limited!) refers only to SSD devices. The Data Lifeguard product has been deprecated. How does one check a HDD drive. This is so basic. WHy is it so confusing?

Dashboard does support Passport USB devices. You should contact customer support if you cannot detect the device in Dashboard.