Does anyone get these errors

I keep getting this error when trying to add a cloud access

The web access account you requested for could not be created. Ensure that you do not have any network connectivity issues and try again. (250006)

Fig. I would ask question here before I submit a tech ticket with WD.

This error was previously posted by other user on the following link:

http://community.wd.com/t5/WD-My-Cloud/Error-message-250006/td-p/678677

See if the suggestions provided work for you.