Do not buy if you are planning to use Time Machine on a Mac

I bought a new iMac after selling my old one. I have been running Time Machine Backups without issue since I bought a WD My Cloud six months ago. I had planned on just restoring everything to my new iMac. When I did the restore only a few things came back but mostly invalid aliases. Apparently, the data got corrupt because I could still access the device but I could not access my backups. I could see they were there but Time Machine could not use them. I made sure the permissions were correct and even tried making the share public. Now, I’m left with a six month old brick that will end up in a landfill because I wouldn’t even risk selling it to someone else. My advice is to stay away from this product if you have a Mac and are using Time Machine. I’m reinstalling my OS as I type this and will just start all over. What a waste of time, money and energy. I will never purchase another WD product.

Hello GenXer,

Sorry to hear that you feel this way about the product.

Have you tried contacting WD Support for direct assistance?

WD Contact info: