DLNA streaming stops at 35 minutes

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

When streaming via DLNA to my smart TV, the stream freezes after about 35 minutes. I have rebooted the EX2100 and rescanned the database, but regardless of what I stream (.mp4), I get a “please wait” message and then “can’t read file” message at about the 35 minute mark. I can open the file directly from a computer and watch the file, just not with DLNA.

Any ideas? This just started in the past few days.

2

Hello, Stealth57

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support