DL4100 enclosure repair

My Cloud OS 3 Personal & Network Attached Storage My Cloud DL Series
1

Like a few others have reported, my DL4100 enclosure failed recently. I was able to put the drives in a PR4100 enclosure and get everything up and running without issues.

Now I have a semi-redundant DL4100 drive that doesn’t work. It feels like it ought to be repairable, but I can’t find anyone who claims to be able to repair it (UK based). Does anyone know if these can be repaired, and if so by whom?

2

Just checking if you ever sorted a repair shop for your WD DL4100 - I have the same issue with two identical units.

3

I contacted WD directly to see whether could repair it. They couldn’t but as it was only just out of warranty they took it back to look at it on a “no promises but maybe we can do something”.

A week or so later i received a replacement enclosure, with a very nice bonus of 4 4TB red discs in it.