I have tried customer email support but that is a slow route to resolution. The DL2100 was working just fine for about two months. Now the device only flashes the blue power button. The device seems not to fully boot. I have tried the following steps at the request of WD support:
I disabled my fire wall and anti virus
I tried connecting directly to my computer
LAN lights on the back a blinking
Power Cycled the device
Tried a Manual System Only reset
Still the power led flashed blue but I cannot connect.
I am able to ping the device’s ip address but not by device name
It does show up in the routers DHCP table
Is this device shot?
Also I would like to access the data on the DL2100’s HDDs but they are not readable in a standard HDD dock. how can I access the data?