I use my unit as a backup & only plug it in & turn it on when making backups usually once every 3-4months.
Recently when I did this I was transferring files to my nas & windows explorer became unresponsive & I looked at my nas & it was off with no lights. The ac adapter green led light still stays on, and I measured DC voltage out the end & there was power coming from the adaptor. Trying to turn my unit on nothing happens, no leds or anything. I looked inside on the main board & there is no obvious sign of any damage or a short.
Does anyone know if this sort of thing happens much & what might cause it? I keep my unit stored in my cool dust free vault with desiccants.
I don’t think these are worth fixing, think its past warranty.
Thanks Hamlet. Do you mean the disk drives are faulty or the nas device itself? shouldn’t there be some leds on to indicate a fault? I will try another adapter.
Is the unit out of warranty? If not, call WD and send it in for repair. When you lose power…do you hear the drives going or is everything dead? May be the board that runs the front lights/display? Its been awhile, did you have it fixed yet?
But this unit does not turn on at all, nothing! no leds on, (usually when power is on the rear leds are on) & absolutely no sign of any damage inside. It has nothing to do with the drives. I tried everything I could, change internal battery, take out ram, get new AC charger etc.
WD support is bad, they just stopped responding & I gave up. After this experience I will no longer get another WD NAS ever again, they are too complicated & not reliable.
