DL2100 Dropbox app syncs erratically or not at all. Any advice?

I am using a MyCloud DL2100 with two drives installed. This is a file server for a small office. We are trying to use the Dropbox app that comes with the device to sync to a company Dropbox account. Syncing is at best erratic - and the Dropbox people insist that DB can’t work with a NAS device. If this is the case, why is DB app even being offered?

So - does anyone here have success with this app? if so, what are your secrets?


Drop box was supported earlier by our cloud devices, So we provided an dropbox application integration on our cloud devices. However, recently after Drop Box updated their UI, It is not supported by our Cloud device anymore.