DL2100 Drive failure notice unable to rebuild array

Hi all,

This past weekend I awoke to an email saying that both drives in my DL2100 had failed and the RAID 1 volume had degraded.

I ran both the quick and full disk test on the drives and volumes and no errors were noted after a reboot. However, now I am unable to reinitialize the RAID array, nor use the FTP to access the files.

I can access the files as a mapped network drive on my LAN, but i still am getting two red LEDs on the device.

Any idea on how I can reset this without losing all my data? (This is our media staging server for my media company)

Thanks!

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support