Hola,
My DL2100 died on the last firmware update, I was left pondering how to get my data off the drives.
This solution worked for my RAID 1 configuration, should work for Raid 0, Raid 5, Raid 10 - for these boxes DL4100, PR2100, PR4100,as well.
Could potentially work for My Cloud as well - but I have not tested it.
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Take the drives out of the dead WD box
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Get powered SATA to USB adapters (2) and a multiport USB hub
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Download DMDE from https://dmde.com/ - the gui software is a bit cryptic, but it works…
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Plug in both drives to the USB hub (at the same time).
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Load up DMDE and find and select your drives
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Select your type of Raid configuration
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Allow the software to rebuild your filesystem
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Navigate your drive and find your files
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Download and confirm it works
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The paid software allows you to do a batch download - rather than one-by-one.
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Enjoy your data - again !
Hope this helps anyone, who like me found their box dead…
good luck