I have bought a ‘ my passport essential SE ‘ hard, but I have a problem with it and that is my laptop doesn’t recognize it.i only have the main space of the hard in hard disk drive part and ‘ device with removable storage ‘ in ‘ my computer ‘ doesn’t recognize the hard. Whenever I want to update ‘ fireware ‘ , encountered by this message : ‘ please insert a wd smart device to continue ‘.
I would be appreciated if anyone helping me how to recognize the hard to laptop. My operating system is 32 bit vista.
Best Regards.