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Disk is full can't access to my files please help!

Hi!

I have a big problem. My NAS disks are full and i can’t access to my files. Can’t delete any files, can’t backup, can’t do anything. Every hdd status are failed.

I have important files on it, don’t want to format them.

Please help!

Thank you very much!!!

Please provide some additional information.

For instance: what RAID mode do you use, how many drives do you have, what is the drive status and the volume status?

can you access the web interface? can you access the drive via ssh? can you access it via smb or ftp?

I’ve recently had a similar experience on my linux file server. The partion wouldn’t mount because it was full (ext4). Others have confirmed similar problems, so I wonder if that might be happening here.

If that’s the case I’m not sure how you get around it. Maybe try mounting the hard disk drives on a linux PC to see what happens? I think others here have suggested similar rescue strategies/

If  the partion is mounting, and if you can ssh into the sharespace, have a look for bloated log files. On linux based OSs they should be in /var/logs - generally it shoudl be reasonably safe to delete log files, which might be sufficient to mount the drives. Then reboot.

BTW, in the case of my file server the partition was badly corrupted (RAID5/ext4). I did in the end manage to rescue everything using the RAISE recovery tools.

hello!

RAID 5

4 x 1TB drives

I can access the web interface and i can access via ssh. Can’t access via ftp.

Disk Volume Size Description Status  
HDD 4 Unassigned 931.51 GB WDC WD10EAVS-00D7B1 Failed  
HDD 3 Unassigned 931.51 GB WDC WD10EAVS-00D7B1 Failed  
HDD 2 Unassigned 931.51 GB WDC WD10EAVS-00D7B1 Failed  
HDD 1 Unassigned 931.51 GB WDC WD10EAVS-00D7B1 Failed

Volume Type Disk Usage Size Status  
DataVolume Raid 5   Unknown Unknown Failed

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