Disk 1 blue light off - no disk errors

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

hi,
recently noticed that i had disk 1 light (front of the nas) in red. I could not find errors or faults. I rebooted the NAS and the RED solid light was gone. Now there is no light at all in Disk 1. Disk 2 still shows blue.

When i look at the Disk status i have both disks working and healthy. Both disks are in RAID 1 Mode, therefore i only see the 2TB out of 4TB, but I would expect that even if one disk was failing that i would see an error in the disk status report, while now i still see all good with both individual disk.

Anyone came across something similar?

2

Hi @Rui_Cabral,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

3

The LED lights on the front of the drive are notorious for burning out one or more colors. This may be your issue. The red light on the front will come on if the drive is ~95% full.