Well, I need to be added to the disappointed people list! I too bought the WD TV for the main reason to view videos, mostly MP4s, on a local drive. The Amazon reviews were very positive so I bought it. Got it, hooked it up, turned it on and immediately it asked to allow an update which I said OK. The update took a lot longer than I thought but eventually finished. Then I hooked up my flash drive and tried to watch some videos and was VERY disappointed that most of the videos did NOT play. Yes some did and whey they did they played quite well. But others would seem to start only to go back to the files screen. I had the preview on and all the files show the correct codecs, AVC for video and AAC for audio yet only I’d say only 1 out of 10 played.
I ran some of the unplayable ones throught Handbrake using just the default settings and the new files did play. But it takes a while to process. I then tried that “re-muxing” program My MP4Box GUI that was mentioned in this thread and that also worked and was very quick, but I don’t see anyway to set up a queue to do a whole batch of files.
So hopefully WD will have an update that will address this.
I had another problem. In my situation its set up on a movable table and not used all the time and when not used I unplug the power. I got it last night and after playing around with it put it in its storage area and unplugged it. This morning I plugged it back in and it would not play ANYTHING. In fact the preview window kept saying UNKNOWN for both codecs when yesterday all the videos showed correct codecs. I ended up resetting to factory defaults and then it started working like before. Is it going to lose some kind of memory or settings every time I unplug the power?