Direct transfer from computer to cloud

is it possible to connect My Cloud directly via USB to my computer and transfer files that way or does it have to be via network connection?

No. The My Cloud DOES NOT support being connected to a computer via the My Cloud USB port. The My Cloud USB port is “Host Only” which means you can only connect things like external USB hard drives to the My Cloud USB port.

The My Cloud is not an external USB hard drive, rather it is a Network Attached Storage (NAS) device. It is designed to be connected to the local network via the Ethernet port on the back of the My Cloud…