Didn't safely disconnect My Book...now it does not seem to mount properly


#1

I mistakenly disconnected my 3T drive without doing it safely. Now I can’t find it listed in Windows Explorer and the bottom light just blinks fast. I need to get to my back up soon in order to load files onto a new unit.


#2

Hi,

Did you try connecting the drive to a different USB port, different computer or with a different USB cable.

Also, take a look at this.


#3

Thank you for you reply. I have tried all those options however the drive does not mount. The bottom light continues to blink approximately every second and I am unable to view the files on the drive via Windows Explorer.