Didn't detect

My computer didt’n detect my WD Book Essential 1.5 TB, here’s the problem : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).

Thanks for your help.

Hi,

1.  What drive is it from below?

http://support.wdc.com/product/download.asp?level1=1&lang=en

2.  Is it spinning?

3.  Does it see by device manager?

4.  Does it see by Disk Management?

just unboxed my book WDH1Q10000-PB1 TRIED IT ON MY PC WITH WINDOWS XP AND MY LAPTOP RUNNING VISTA AND NIETHER ONE SHOWS THE UNIT TRIED BOTH FIRE WIRE AND USB WITH SAME RESULTS

I have the opposite problem. Windows detects the drive, and it works fine with my comptuer. However, WD RAID Manager keeps giving me error messages. When I open up RAID Manager, the drive is not there.

I have My Book Exxential 1.5TB WD15EADS, seems like spinning (led indicator is on for a while, but after that its blinking), it doesnt detect on device management, well, Code 31 by windows. what should i do?i want to try to using it in my cpu, but i need it as an external drive as it is. buying another casing will help?or should i stop buying WD products?c’mon, its just couples of months ago, 3-4 maybe. Thanks for the help.