Diagnostics Questions

[river_davey]

I have a Dell 745 Optiplex with a  WDC WD800JD-75MSA3 80 Gb hard drive.

I get noises from the desk top hard drive. Sometimes they are worse than others.

I have scanned with NUMEROUS anti-virus / malware products…including Malwarebytes & SpyBot…nothing found.

I’ve used Process Explorer and it shows that DPC’s (Deferred Procedure Calls) are happening when the noises occur.

I have posted about those on several other forums…including MS TechNet and Windows BBS…with NO one willing to discuss DPC’s other than to state that my hard drive is going bad.

I downloaded the various forms of the Lifeguard Diagnostics.

The CD version didn’t recognize the “terms” text file. Support said to try the Windows version or the floppy version.

Floppy version didn’t work either…so I used the Windows version.

I performed BOTH the Quick Scan and the Extended Test…and had no errors found.

Any ideas?

[Lawrence]

Do you have any other of the computers specs such as RAM size and processors speed?

[river_davey]

Hi Lawrence…hope this helps…

OS Name Microsoft Windows XP Professional 
Version 5.1.2600 Service Pack 3 Build 2600 
OS Manufacturer Microsoft Corporation 
System Name HOMEDESKTOP 
System Manufacturer Dell Inc. 
System Model OptiPlex 745 
System Type X86-based PC 
Processor x86 Family 15 Model 4 Stepping 7 GenuineIntel ~2793 Mhz 
BIOS Version/Date Dell Inc. 2.6.4, 3/1/2010 
SMBIOS Version 2.3 
Windows Directory C:\WINDOWS 
System Directory C:\WINDOWS\system32 
Boot Device \Device\HarddiskDmVolumes\Cobra-byte-posDg0\Volume1 
Locale United States 
Hardware Abstraction Layer Version = “5.1.2600.5512 (xpsp.080413-2111)” 
User Name HOMEDESKTOP\New Owner 
Time Zone Central Standard Time 
Total Physical Memory 2,048.00 MB 
Available Physical Memory 1.57 GB 
Total Virtual Memory 2.00 GB 
Available Virtual Memory 1.95 GB 
Page File Space 3.84 GB 
Page File C:\pagefile.sy